Privacy Policy

At Mushalo.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the terms of this privacy policy.

Information We Collect

We collect two types of information from our customers:

a) Personal Information:

When you make a purchase or create an account on Mushalo.com, we may collect the following information:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely through our payment gateways)
b) Non-Personal Information:

We may collect non-personal information about how you interact with our website, such as:

  • Browser type
  • Device information
  • IP address
  • Pages visited on Mushalo.com
  • Referring website

How We Use Your Information

We use the collected information to provide the best shopping experience possible. Specifically, we use your information for:

  • Processing and fulfilling your orders
  • Providing customer support
  • Sending order-related updates and promotions
  • Improving our website and services
  • Analyzing customer behavior to enhance our offerings
  • Complying with legal obligations

Cookies

Mushalo.com uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences
  • Improve website functionality
  • Analyze user behavior

You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

Payment Security

We use secure payment gateways to process payments. Your payment information is encrypted and handled by trusted third-party services. We do not store your payment information on our servers.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers for:

  • Order fulfillment and delivery
  • Payment processing
  • Marketing communications (only if you have opted-in)

We ensure that these third-party service providers comply with our privacy standards and are only permitted to use your information as necessary to provide their services.

Data Protection

We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take steps to safeguard your information, please note that no method of online transmission is 100% secure.

Your Rights

As a customer, you have the right to:

  • Access and update your personal information
  • Request the deletion of your personal information (where applicable)
  • Opt-out of marketing communications at any time

You can manage your account and preferences through your account settings or contact us for assistance.

Links to Third-Party Websites

Mushalo.com may contain links to third-party websites. These websites have their own privacy policies, and we encourage you to review them before providing any personal information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will update the “Effective Date” at the top of the policy. We recommend that you review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Mushalo.com

Email: feedbackmushaloventures@gmail.com
Phone: 8919615290
Address: Jehovah mansion, ground floor,54/A,5th A cross , Rajashree layout, munekolala -560037